Answers to frequently asked questions

1. How long is production time?
7-10 days from art approval for embroidery and 14-21 days from art approval for silk screening. Promotional items take 3-4 weeks. Rush jobs are available

2. Are you open on weekends
No…only by appointments.

3. Do you offer special rates for non-profit organizations?
Yes, we currently work with non-profit and charity organizations

4. How much is embroidery?
The cost of embroidery depends on the number of stitches, the size of the logo, the type of garment and the number of pieces ordered.

5. How many stitches is my logo?
E-mail it to us. In most cases, we can get back to you the same day.

6. How much is silk screening?
We charge $25 per screen, per color. We also charge a $250 setup fee for artwork if camera-ready art is not supplied. Restrictions do apply.

7. How is art accepted?
Art is accepted through e-mail. Camera-ready art is accepted as Photoshop, Adobe Illustrator 9, freehand, and we also accept .eps files.

8. Are rush services available?
Yes, rush service is available at the following fee schedule: 2-day service= 50%; 4-day service = 25%. Simply give a call or e-mail us with details of your deadline and order.

9. What are the minimums?
One dozen for embroidery, and 18 dozen for silk screening.

10. What methods of payment do you accept?
We accept checks, cash, MasterCard, Visa, American Express, and Discover.

11. Do you have an in-house art department for creating original art?
Yes, we have an in-house art department and can create anything you or your company needs